A deep dive into the core of your organisational challenge.
Each business
is unique.
Each have their own challenges that are influenced by their vision and goals, the market conditions and ecosystem and their organisational culture.
Organisations are made up of many different individuals all of whom have needs, wants, fears and ambitions. When people are aligned to the organisation’s purpose, vision and values they can achieve more than they ever thought possible. A team that is not aligned and lacks trust in the leadership, will struggle to achieve its goals.
An impactful people and change program needs to address the core of the challenge. And it has to be relevant, linking context and content. It’s why ‘off the shelf’ programs will often fail in the long term.
Creating a science-driven custom program like
Connected starts with implementing robust research methodologies.
1. Qualitative in-depth interviews
Open Water’s experts conduct qualitative in-depth interviews with key stakeholders. Rigorously crafted questions are designed to understand collective and individual beliefs, mindset and behaviours that surround the business objective, such as greater trust and alignment or true customer centricity.
2. Defining an Impact Map
Using the qualitative data from the interviews,
Open Water are able to clearly map the organisational objectives with the desired outcomes.
These in turn are mapped to the knowledge, mindset and behaviours required to achieve them.
Very often, the research leads to an ‘Ah ha’ moment as organisational needs and outcomes are revealed that had not been previously identified by the leadership, and which are essential for getting the results they seek.
The Impact Map is a key deliverable of Connected Program.
3. Establishing a benchmark for success
Open Water conducts both pre and post program assessments that provide leaders with an extensive range qualitative and quantitative metrics that measure knowledge mindset and behaviours identified in the impact map. The results:
· Help uncover individual and collective development needs
· Provide data for developing program sustainability
· Demonstrate program ROI and efficacy
Why we measure impact success
4. Creating patterns of excellence:
The Success Case Method
Any major change within an organisation is likely to experience success and failures. It’s no different in learning and culture change.
Open Water implements the Success Case Method to factually analyse the most and least successful program participant results and uses the data to tell powerful internal stories of what works bests for who, and what impedes business impact.
The Success Case Method is a valuable tool to use following a pilot program and before rolling it out to other areas or geographic regions of the business. It creates additional value for the leadership as it has direct implications for attracting and retaining the best talent more efficiently.
Article:
Impact Success Measurement
5. Building a hyper-customised program
30 years of research, development and sector-specific field work conducted around the globe, enable Open Water to create extraordinary business value. The data and metrics from the in-depth diagnostics phase mean that Open Water are able to create highly relevant – or hyper-customised versions of Connected with demonstrable results:
· Achieve high ROI on learning
· Deliver Business Goals
· Increase employee engagement
· Retain top talent
· Change Mindset & Culture
CASE STUDIES
Top 3 Pharma Company launches revolutionary new psychiatric drug
A revolutionary new generation drug was launched into an overcrowded and ‘genericised’ marketplace.
Measuring impact in leadership development programs.
The compelling evidence for measuring mindset and behavioural change in face-to-face leadership development programs.